At True Care Specialty Pharmacy, we are dedicated to providing a diverse range of services tailored specifically to address our clients’ individual healthcare needs. Our goal is to make it as easy as possible for them to receive the most appropriate specialty drugs when and where our clients need them. We understand that navigating the world of specialty pharmacy can be complex, and that’s why we’re here to simplify it for you. As a trusted provider in Las Vegas, Nevada, your specialty pharmacy needs will always be cared for with a personal touch.

We are committed to fostering long-lasting relationships with our valued clients. We ensure you receive the care and support you deserve on your journey to better health.

What Are the Benefits of Patient Services?

Why do patient services matter in specialty pharmacy? They offer critical advantages that go beyond traditional pharmacy experiences. For individuals dealing with chronic, rare, or complex conditions, accessing specialty medications often involves hurdles—insurance approvals, temperature-sensitive shipments, or coordination with prescribers. Patient services help remove these barriers.

Support teams assist in managing prior authorizations and benefits investigation to ensure that patients can access necessary therapies without delay. Financial assistance coordination is also available, which can connect patients to copay support programs, foundation grants, or manufacturer discounts. With dedicated support available at every stage, this service promotes better medication adherence, fewer treatment interruptions, and improved quality of life.

How Does This Service Support Medication Adherence?

Medication adherence is a key concern for patients managing long-term health conditions. Specialty medications often require careful handling, strict timing, and ongoing monitoring. Patient services are built to meet these demands.

The service includes reminder calls, refill scheduling, and routine follow-ups to confirm that patients are responding well to their treatment plans. Pharmacists and care teams remain available to answer questions about side effects, drug interactions, or dosage concerns. Educational materials and counseling support are offered to help patients feel more confident about their treatment journey.

By ensuring each patient feels informed and supported, adherence improves, helping treatments work as intended.

What Makes This Approach Different?

This service reflects a commitment to hands-on support in an industry where patients often feel overlooked. Each individual receives care that accounts for their unique diagnosis, lifestyle, and treatment goals. Rather than a one-size-fits-all experience, this approach prioritizes communication, access, and trust.

Patients benefit from having a reliable partner who manages everything from shipment logistics to clinical check-ins. There is a focus on building continuity of care—not just filling prescriptions, but staying involved throughout the course of treatment. This proactive, high-touch model is what defines modern specialty pharmacy support.